Frequently Asked Questions

Everything you need to know about your Stryv beauty journey.

How long does shipping take?

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund.

Are Stryv products suitable for all skin types?

Yes, our beauty tools and skincare products are dermatologically tested and designed to be safe and effective for all skin types, including sensitive skin.

Do my Stryv beauty tools come with a warranty?

Every Stryv electronic device includes a 12-month limited warranty that covers any manufacturing defects or technical issues.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through our 'Buy Now, Pay Later' partners.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.