Returns & Exchanges

We want you to love your Stryv products, but if you are not completely satisfied, we offer a 30-day return policy for most items in their original condition. Please ensure all original packaging and accessories are included to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to start the process.

2

Prepare the Package

Securely pack your Stryv device and all included attachments in the original box to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing